All Inspired Overland rooftop tents are backed by our limited manufacturer’s warranty, which covers defects in materials and workmanship. Environmental factors, misuse, or neglect are not covered. For full details, including coverage terms and how to file a claim, please visit our Warranty Page.

Our rooftop tents are primarily manufactured in Vietnam, with select components produced in China. Unlike most brands, Inspired Overland owns all of its factories outright, giving us complete control over design, materials, and quality assurance from start to finish. This vertical ownership ensures every product meets our standards before leaving the production line.

Our Standard, XL, and Trailpeak models feature a PVC tonneau-style vinyl top, designed for durability, UV resistance, and easy maintenance.

Our Carbonlite, Carbonlite-X, and Stargazer models use carbon fiber and acrylic for a lighter, more rigid shell with modern styling. All hardware is stainless steel or aluminum to resist corrosion over years of use.

All of our rooftop tents use crossbars instead of a traditional floor panel. This design reduces weight while maintaining rigidity and support.

No. The tent body is constructed as one continuous, sealed unit, meaning water cannot enter through the fabric or seams. The bottom of the tent uses a crossbar support system rather than a traditional floor, which may appear open from below, but the sleeping area itself is fully enclosed and weather-sealed. The design keeps weight low while maintaining complete protection from rain and moisture.

We replace heavy fiberglass and steel components with carbon fiber, aluminum, and PVC-based materials. This keeps our tents strong and durable while dramatically reducing total weight — making installation easier and expanding vehicle compatibility.

With proper care and storage, our tents are designed to last 8–10 years or more. Regular cleaning, ventilation, and use of a protective cover will extend their lifespan. Environmental factors such as UV exposure, humidity, and storage conditions will have the greatest effect over time.

Yes. All of our tents are built with waterproof fabrics, sealed seams, and weather-resistant shells to withstand heavy rain and wind. For best performance, keep at least one vent cracked open to minimize internal condensation during wet or humid conditions.

Yes. We stock replacement parts for all current and legacy models, including gas struts, covers, mounting hardware, seals, and hinges. Contact our support team with your model name, and we’ll help you source exactly what you need.

No. Do not sleep with your tent fully sealed. A completely closed tent restricts airflow and can lead to oxygen depletion or carbon dioxide buildup, especially at high elevations. Always keep at least one vent or window partially open to allow for safe air circulation. Failure to do so can result in unsafe conditions and is considered user negligence.

Even in freezing temperatures, proper ventilation is required for safe use. At least one vent or small window must remain partially open to ensure a consistent exchange of air. This reduces the risk of oxygen restriction and minimizes condensation. Inspired Overland is not responsible for any health issues or damage resulting from improper ventilation or sealed operation.

Only external diesel heaters that deliver clean, dry air through an intake hose are suitable for use with rooftop tents.

Never operate open-flame heaters, propane burners, or any device producing combustion gases inside the tent. These can release carbon monoxide and pose serious health risks.

Inspired Overland is not liable for injury, illness, or damage resulting from the misuse or improper setup of any heating equipment.

Exit the tent immediately and move into open air. Open all vents and windows to restore airflow. If symptoms persist, seek medical attention immediately.

Our rooftop tents are designed for year-round durability but are not intended for use in extreme or life-threatening weather conditions.

If high winds, lightning, or heavy snow are expected, pack down or close the tent to avoid damage.

Users assume all responsibility for weather-related use and agree that Inspired Overland is not liable for injury, damage, or loss caused by environmental factors.

Condensation happens when warm, humid air meets a cooler surface — like the roof or walls of your tent. Whether it’s a rooftop tent or a ground tent, the small enclosed space traps moisture from your breath and body heat. When two people are inside breathing all night, that warm, moist air has nowhere to go, and in cooler or humid conditions, it collects as droplets on the interior surfaces. This is completely normal and can happen with any tent, regardless of brand or material.

No. Condensation is a natural environmental effect, not a defect or warranty issue. Even premium rooftop tents from leading brands can experience condensation depending on weather conditions, humidity levels, and ventilation.

Condensation can’t be fully eliminated, but it can be controlled.

Here are a few proven methods:

Ventilate properly. Always keep at least one vent or window slightly open to allow humid air to escape. Cross-ventilation is key.

Use a diesel heater. A diesel heater introduces warm, dry air, balancing temperature and preventing moisture buildup.

Circulate air with a fan. A small portable fan helps move humid air toward a vent or window, improving airflow throughout the night.

Keep wet items outside. Avoid storing damp gear, clothing, or towels inside the tent.

Dry your tent in the morning. Wipe away any moisture and leave the tent open for a few minutes to air out before closing.

If left unmanaged, condensation can cause mildew, odors, or material degradation over time. Regularly drying out your tent, ventilating it, will help preserve its lifespan.

No. Because condensation is a natural result of humidity and temperature changes, it’s not covered under warranty. Damage caused by trapped moisture (such as mold, mildew, or odor) is considered wear and tear resulting from user negligence, not a manufacturing defect.

Rooftop tents are large, heavy items that must be shipped via LTL (less-than-truckload) freight rather than standard parcel carriers. Freight shipping is naturally more costly due to the size, weight, and handling required.

The amount you pay goes directly toward the freight costs themselves. We work closely with our carriers to keep rates as reasonable as possible and ensure your rooftop tent arrives safely.

All of our rooftop tents are shipped via LTL freight on a custom pallet measuring 93″ long x 56″ wide.

Each tent is securely boxed with protective materials. Below are the actual box dimensions for each model:

• Standard Tent: 91.5”L x 54.5”W x 9”H
• XL Tent: 91.5”L x 54.5”W x 9”H
• CarbonLite Tent: 91.5”L x 54.5”W x 9”H
• Stargazer Duo Tent: 91.5”L x 54.5”W x 9”H
• Stargazer Solo Tent: 90”L x 41”W x 9”H

Freight shipping can take around 5-7 business days.

The High Service Zone Fee is an additional charge applied to certain regions not covered by our main freight partners.

In these areas, our primary freight partners pass the shipment to a third-party carrier that specializes in servicing these specific zones. Consequently, customers are required to pay an additional fee to cover the specialized service required for these regions, in addition to the standard shipping cost.

Inspired Overland remains transparent by passing on these additional charges directly to the customer, without any markup.

To ensure smooth delivery of your RTT, we urge all customers to carefully inspect their tent upon delivery for any damages. Should you notice any damages to your RTT, do not sign the bill of lading and reject the shipment. We ask that you contact support@inspiredoverland.com immediately with photos of the damages, the bill of lading, and your order number so that we can promptly process a replacement tent for you.

**Please be advised that if you accept the shipment and later discover damages to your RTT, Inspired Overland WILL NOT provide a warranty or replacement for your tent. Therefore, we strongly urge all customers to thoroughly inspect their RTT upon delivery and take action if necessary to ensure a satisfactory outcome.

If you haven’t received an email notification with tracking, it means your order is currently in the queue for delivery from our warehouse. Once the shipping carrier picks up your order from our warehouse, we will email you tracking and shipping details.

Please be aware that due to the high volume of orders, there may be longer lead times than usual. We sincerely appreciate your patience as we actively work on improving our shipping times to better serve all our customers.

If your freight shipment arrives damaged, please follow the steps outlined on our Shipping Policy

Pickup is by appointment only. After placing your order online, you’ll receive an email with a booking link. Please use that link to schedule a date and time that works best for you.

48 hours before your scheduled pickup, our team will send you a confirmation email with a unique pickup (outbound) number. This number is different from your order number.

When you arrive, let the 3rd-party warehouse staff know you are picking up from Inspired Overland and provide your outbound number.

Please note: Customers without an outbound number will not be able to have their product released.

We offer local pickup from the following warehouse locations:

• City of Industry, California
  17721 Railroad St, City of Industry, CA 91748
  
• Pasadena, Texas
  4129 Greenshadow Dr Ste 100 Pasadena, TX 77503
  
• Dayton, New Jersey
  15 Stults Rd Dayton, NJ 08810

Hours of Operation
Monday – Friday: 10:00 AM – 4:30 PM
Closed on weekends

Yes, you’re welcome to install your tent in the parking lot. We just ask that you dispose of all packaging. If the onsite trash bins are full, please take the packaging with you.

We work with a 3rd party logistics warehouse and their warehouse team can assist with lifting the tent onto your roof rack or crossbars. Installation (mounting, tools, etc.) will be your responsibility.

*Please note that we do not offer installation at our local pickup locations. If you need to installation services, please reach out to us and we will direct you to a dealer nearby.

Pickup is not available right away. There is a mandatory 48-hour hold period after your order is placed, and you’ll need to schedule your pickup through our calendar. This ensures our 3rd-party warehouse has enough time to prepare your order for release.

Below are the actual box dimensions for each model. If you are transporting the tent, please make sure to bring extra ratchet straps to safely secure the tent onto your vehicle.

• Standard Tent: 91.5″L x 54.5″W x 6.9″H
• XL Tent: 91.5″L x 54.7″W x 8.1″H
• Trailpeak Tent: 85.4L x 53.1W x 7.1"H
• CarbonLite Tent: 91.5″L x 54.5″W x 9″H
• Carbonlite-X Tent: 90.2″L x 55.5″W x 9.4″H
• Stargazer Duo Tent: 90.2″L x 55.5″W x 9.4″H
• Stargazer Solo Tent: 90″L x 41″W x 9″H

No, inspection at the warehouse is not permitted since we work with a 3rd party logistics warehouse. However, if you notice any issues after opening the tent, please email us at support@inspiredoverland.com with your order number, along with photos for reference.

No worries—your order will be pulled and ready for the entire day, even if you miss your scheduled time.

Please make sure to complete your pickup before 4:30 PM, as the warehouse closes promptly at that time.